S. G. Morris Quality Policy
S. G. Morris Company is committed to providing our customers with on-time delivery of defect free products that meet their expectations and comply with industry standards. We demonstrate our quality commitment through continual improvement of our products, service, and business practices.
Our quality processes are designed to promote customer satisfaction and business performance and they are continuously monitored. S. G. Morris Company’s quality systems and management practices shall be in compliance with the ISO 9001 standard.
S. G. Morris is certified for ISO 9001:2008.
Quality Objectives are measured and monitored using Key Performance Indicators (KPIs) which correspond to one or more objectives. Goals are established for each KPI in the following areas.
- Customer Satisfaction
- Employee Safety
- On-Time Delivery
- Supplier Quality and Service
- Design Errors and Omissions that Impact Production
- Internal Product Quality